First of all, thank you for your support and love for Pesetech all the time. We value your trust in our service very much. In order to better meet your needs, we will increase the number of servers.
In the past period of time, due to your enthusiastic participation, our platform has achieved unprecedented user growth. It’s a proud achievement, but it also brings with it some challenges. We have noticed that during peak hours, the number of simultaneous online users on the platform reaches the limit, which may cause some users to encounter some difficulties in accessing and using the platform.
In order to solve this problem and improve our service quality, we plan to increase the number of servers. This will help increase the processing power of the server and improve the stability and responsiveness of the platform. However, during the upgrade maintenance period, we will need to suspend the device activation (WIFI type products) service to ensure the smooth progress of the upgrade work. But it will not affect you to turn on or off the device during this period.
The maintenance schedule is as follows:
– Maintenance time: [August 28, 2023], [Beijing time 22:00-next day 10:00]
– Estimated maintenance duration: Approx. [14 hours] (depending on the actual situation)
– During the maintenance period, new devices cannot be activated, and old devices can still work normally.
We are sorry for the inconvenience caused, but please understand that this move is to provide a better service experience. We will do our best to ensure that the maintenance time is as short as possible, and restore the normal operation of the platform as soon as possible after the maintenance is completed.
If you have any urgent needs or questions before maintenance, please feel free to contact our customer service team, we will be happy to help you.
Thank you again for your support and understanding. We look forward to presenting you with a better platform experience through this upgrade and maintenance.