If you don’t like it within 30 days of receiving the item, you can always contact us: firstname.lastname@example.org We will contact you within 48 hours after receiving the email, and you will return the item to us after confirmation.
We inspect the goods after receiving the goods, and we will return the payment to you within 5 working days without affecting the secondary sales.
At present, we only set up sea warehouses in UAE and the United States. If your location is within this distribution range, it will be sent directly from overseas warehouses. If it is not within the delivery range of these warehouses, the product will be sent from the Chinese factory.
product and technology
Will Skylight work in my country?artificial sky2023-04-09T20:07:21+08:00
Its working principle is called Rayleigh scattering effect, that is, the blue band in white light is trapped in the nano-scattering plate, making the originally transparent nano-scattering plate turn blue, while the light passing through the nano-scattering plate is white. So although it looks blue, it will not cause blue light damage.
The way to reset the sunroof is to turn off the light for 6 seconds, turn on the light for 1 second, turn off the light for 6 seconds, turn on the light for 1 second, repeat 5 times and see yellow and blue alternately flashing quickly, indicating that the sunroof has been reset successfully. (Note that turning off/on lights refers to a physical power outage, not an app or a command on the dimmer to turn on or turn off the lights)
How many Skylights can one dimmer control?artificial sky2023-04-09T20:42:12+08:00
Smart dimmers communicate with Skylight via Bluetooth, so one smart dimmer can control an infinite number of skylights. But you need to bind the smart dimmer with Skylight in the App. It should be noted that the maximum power of the dimmer is 220W, please do not connect multiple skylights in series with the dimmer.
Why don’t my Skylights connect to WiFi?artificial sky2023-04-09T20:29:49+08:00